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GitHub Issues: Update README.md

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Signed-off-by: Michael Mayer <michael@photoprism.app>
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Michael Mayer
2024-04-22 16:45:32 +02:00
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@@ -90,9 +90,9 @@ Be aware that we have a zero-bug policy and do our best to help users when they
We kindly ask you not to report bugs via GitHub Issues **unless you are certain to have found a fully reproducible and previously unreported issue** that must be fixed directly in the app. Thank you for your careful consideration!
- When browsing issues, please note that **our team and all issue subscribers receive an email notification** from GitHub whenever a new comment is added, so these should only be used for sharing important information and not for [discussions, questions](https://github.com/photoprism/photoprism/discussions), or [expressing personal opinions](https://www.photoprism.app/code-of-conduct)
- Problem reports should always include the software versions you are using and other information about your environment such as [browser, browser plugins](https://docs.photoprism.app/getting-started/troubleshooting/browsers/), operating system, [storage type](https://docs.photoprism.app/getting-started/troubleshooting/performance/#storage), [memory size](https://docs.photoprism.app/getting-started/troubleshooting/performance/#memory), and [processor](https://docs.photoprism.app/getting-started/troubleshooting/performance/#server-cpu)
- In order for us to investigate [new bug reports](https://www.photoprism.app/kb/reporting-bugs), they must include **a complete list of steps to reproduce the problem**, the software versions used and information about the environment in which the problem occurred, such as [browser type, browser version, browser plug-ins](https://docs.photoprism.app/getting-started/troubleshooting/browsers/), operating system, [storage type](https://docs.photoprism.app/getting-started/troubleshooting/performance/#storage), [processor type](https://docs.photoprism.app/getting-started/troubleshooting/performance/#server-cpu), and [memory size](https://docs.photoprism.app/getting-started/troubleshooting/performance/#memory)
- [Contact us](https://www.photoprism.app/contact) or [a community member](https://link.photoprism.app/discussions) if you need help, it could be a local configuration problem, or a misunderstanding in how the software works
- This gives our team the opportunity to [improve the docs](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling unclear/duplicate bug reports or triggering a flood of notifications by responding to comments
- This gives us the opportunity to [improve our documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support instead of dealing with unclear/duplicate bug reports or triggering a flood of notifications by replying to comments
## Connect with the Community ##